Football fans who rushed to secure tickets for the FIFA Women’s World Cup in a bid to snare seats close to the action feel duped over what they deem to be confusing information that has left them stuck in the nosebleeds.
Dozens of fans complained that a lack of transparency about how seats were allocated meant those who rushed to get presale seats at a higher cost are now stuck with obstructed views, away from the action.
Katie has been offered a wish from the Make-A-Wish Foundation. She is hoping to use it to train with the Matildas later this year.Fans purchasing presale tickets in October were told the event’s ticketing system operated on a first-come, first-serve basis, so Humble took the day off work to buy tickets in the presale to secure the best seats.
A FIFA spokesperson said the “first come, first serve basis” outlined in the information about ticket sales referred to the availability of the tickets, not the location of the seats.“From the very beginning of ticket sales back in October 2022, FIFA has clearly communicated through stadium maps where fans will be allocated seats based on the ticket category purchased,” the spokesperson said.
Aside from missing out on the action, several of those affected by the ticketing allocation are worried about mobility issues.“It’s very deceptive. People feel they’ve been duped, that it’s false advertising,” she said.
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