Unemployment benefits are becoming a financial lifeline for millions of Americans after their employers shut their doors to help stem the spread of the coronavirus
The growing tsunami of layoffs has overwhelmed state unemployment systems as a record number of workers try to apply for benefits. The situation isn't likely to improve anytime soon.The bottleneck comes as Congress passed a historic expansion of jobless benefits -- but applicants have to be able to file their first claims before the checks can start coming.
Congress also allowed states to relax some of the rules to make it easier to approve applications.The extended benefits and pandemic program end by December 31.Here's what's happening when filers try to apply:Being able to actually file a claim, however, is another matter. It's not pretty out there -- Americans have taken to social media to lambast their state unemployment agencies for crashing websites, error messages, endless hold times and busy signals.
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