The Southwest Airlines flight attendants union is slamming the airline for its plan to resume alcohol sales on flights in light of recent customer unruliness.
Airline workers walk past the Southwest Airlines terminal at the San Francisco International Airport on Jan. 24. Photo: David Paul Morris/Bloomberg via Getty Images
The union representing Southwest Airlines flight attendants says it opposes the airline's plan to resume alcohol sales on flights because it could increase customer "misconduct issues."said late Thursday that it will resume alcohol sales on most of its flights on Feb. 16. It was the first major airline to suspend booze sales at the start of the pandemic.
"Customers have expressed a desire for more beverage options, so we’re delighted to restore additional on-board offerings as a part of the Southwest Hospitality that our Customers know and love," Tony Roach, Southwest's VP of customer experience and customer relations, said in a statement.post that it is "outraged" at Southwest's "irresponsible resumption of alcohol sales.
"We have adamantly and unequivocally informed management that to do this prior to the mask mandate being lifted is contrary to their prior statements and will potentially increase customer non-compliance and misconduct issues," the union added. "This, along with added injury risk on ultra-short haul service flights, will put our [m]embers overall safety and security at an unacceptable level of risk."
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