Clem O'Regan tells the inquest that police made a 'major mistake' in failing to Ms Langham, who told them that Gary Hely had burnt down one of his partner's houses before.
"They don't hear her say the same thing, again, again — they don't hear her say he burnt down one of their houses," he said."That shows how they're going to interact with this one — to get onto the next one.
"It seems from what's been heard in the inquest and evidence given that there was a total lack of any real policing response to any of Ms Langham's complaints or contact with police," she said. "Crews have to come back to the office and do the administrative process to get to another job," he said."I wouldn't say reluctance, but there's a strong increase in 'No DV' or 'DV other' — and that's something, if I was police commander still, I would be drilling down into."
"Face to face training, that's practising the skill — you can't do that on a computer … I'm afraid [online learning platforms] don't cut it for cultural or real change."
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