Delays and cancellations leave some passengers scrambling to make alternative plans
airport on Sunday afternoon from Porth, in Rhondda Cynon Taf, excited to start their holiday. But heavy storms in Mallorca meant the Ryanair flight was delayed to later in the evening and then cancelled.
Straeker, 31, said he was a nervous flyer and this had not made it any easier. They had secured full refunds from Ryanair for the original flight and from On the Beach, the tour operator providing the accommodation in Mallorca, and they were trying to get their money back from easyJet. “As we sat down, they told us they missed the flight takeoff time and it could take up to eight hours,” she said, while waiting on hold to Ryanair customer services. They told us all flights had been cancelled so we’ve come back into the airport. We went to Ryanair, and we were told there was no management. We don’t know if it’s delayed or cancelled.
There was a loud groan as airport staff announced that no more bags were to be checked in until further notice. Cries of confusion then followed when less than 10 minutes later, after dozens of passengers had shuffled out of line, the staff announced that the bag drop-off was open again.
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