Safe Hands, which has 45,000 customers in the UK, sold funeral plans that may no longer be honoured.
which, from that point onwards, will give consumers far greater protection than they have at the moment.Safe Hands was one of dozens of companies operating in the currently unregulated pre-paid funeral sector.
"If we could at least recover some of the money, we could make up the difference with a reputable company. But £6,000 is a lot of money. It would have to come from our savings."Joint administrator Nedim Ailyan, partner at FRP, said they would carry out a detailed investigation to discover what could be returned to creditors, including policyholders - whose funds are in a trust fund, which itself has a shortfall compared to what is required for full refunds.
Any funeral plans activated in the next two weeks, because the policyholder has died, will be covered by another provider - Dignity. Mr Ailyan said a "longer-term solution" was being sought beyond that deadline, and customers - or their loved ones - would be contacted. A helpline has been set up on 0800 640 9928.
"We will continue to support the administrators and industry to see whether there is a longer-term solution for Safe Hands' customers."
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