Court says workplace review platform must identify anonymous users who made Zuru ‘sound like a horrible place to work’
A California court has ordered employer-rating site Glassdoor to hand over the identities of users who claimed they had negative experiences working forIn a decision that could prompt unease for online platforms that rely on anonymity to attract candid reviews, Glassdoor was ordered to provide the information so Zuru could undertake defamation proceedings against the reviewers in New Zealand.
Tse ruled that New Zealand’s defamation laws are the relevant ones in this case, and ordered that Glassdoor hand over identifying information. “Glassdoor wants to safeguard anonymous speech on its website. Zuru wants to protect its reputation. Both interests can’t simultaneously be accommodated.” He said that the cost of bringing defamation cases was often high for companies or individuals – and some would be put off by the prospect of bringing more attention to defamatory comments., a spokesperson said the company agreed with the court’s decision.
Glassdoor released a statement saying that it was “deeply disappointed in the court’s decision, which was effectively decided under New Zealand law”.
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