'The Government has repeatedly failed to confront bureaucratic know-it-alls head-on during its lengthy period in office' | Telegraph View
It is a common, and growing complaint across Middle England: why are taxpayers treated as supplicants, rather than as empowered consumers? In an interview with this newspaper, Rob Behrens, the parliamentary and health service ombudsman, offers HS2 as an example of publicly-owned bodies that routinely treat taxpayers as if they were a nuisance.
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