Telecommunications companies will be required to identify, trace and block SMS scams as part of new rules designed to protect customers. 7NEWS
“Most Australians have either received a scam text message or know someone who has, and know how easy it can be to fall into the trap,” she said.
“These new rules aim to disrupt scammers’ business models, which will help to protect vulnerable Australians against scammers accessing their bank account, social media and online businesses.”Storm opened a text from Medicare. Days later, the mum-of-four had lost $60,000One of the most common examples of this is parcel delivery scams. Here a text is sent asking you to click on a link which turns out to be malicious software.
When it comes to the NBN, Scamwatch saw 6,458 reports across Australia last year, resulting in losses of over $1.4 million.“Scammers will call you, they’ll pretend there’s a problem with your NBN, if you don’t do something you’re going to be disconnected immediately,” explains Delia Rickard from the ACCC.to overseas retailers that are deemed to be a high risk for scam activity and notifying customers by text message.
While these filters are helpful, they’re not foolproof - and we’re being warned to always be on the lookout for potential scams.Look out for spelling and grammatical errors, these can often suggest the message is a scamBe cautious about unsolicited phone calls or emails with investment offers or prizes“That’s always going to be the biggest alarm bell, when they start to say, you not only need something urgently, but you also need to hand over your details,” says Quattromani.
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