Sarah Thwaites said patients and healthcare staff alike were struggling amid pressures
The chief executive of a Liverpool health watchdog has warned how patients and the public are “burned out” as healthcare services edge “a little bit closer to crisis.”
Ms Thwaites told board members of the frustration from patients as she outlined the organisation’s annual report.The body – which assesses how health and social care services are used across the country on a regional basis – delivered its findings on the last 12 months in Liverpool, marking a decade of activity in the city. One of the main areas identified, Ms Thwaites said, was the ongoing difficulty in locating an NHS dentist.
“People have been living in pain for years. I know staff are burned out but so are the patients and public.” “We need to develop an understanding of issues raised by Healthwatch.” Prof Ashton added how it was important people were able to access “the right care in the right place at the right time.”
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