Despite beating its rivals, the west London airport says air travel demand 'remains uncertain'.
Heathrow has declared that its "focus" over the next 12 months is to get capacity, service levels and resilience back to pre-pandemic levels.After two years blighted by Covid travel restrictions, this summer was extraordinary in a different way.
Demand roared back, but many airports, airlines and other aviation businesses did not have enough staff in place to meet the surge in customers. Heathrow's cap on the number of passengers who could depart each day caused some advance flight cancellations, but the airport insists it kept a lid on on-the-day disruption while staffing levels were increased.
However, today's news contains a strong warning that significant challenges still lie on the road to international travel's recovery. And despite saying staffing levels are better, the fact Heathrow still thinks it necessary to have a plan for managing capacity at peak times over the winter shows things are clearly not back to normal yet.
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