Ten Colac Area Health staff members, who worked in other sections of the hospital, attended the urgent care clinic during the visit and sat in the waiting room.
Ten staff members at a regional hospital sat in the waiting room and a fake patient was triaged from an ambulance into urgent care to pretend the centre was busier than it was during a visit from the health minister.
“The investigator was satisfied on the basis of the available information that each of those actions were taken in order to make it appear to the minister that the was busier than it actually was on the day of the visit,” an executive summary report said. “Each of those individuals were registered as patients in the intake system prior to the minister arriving and their arrangements were cancelled and the patients left the after the minister departed, without any treatment being administered,” the summary said.But those who were not involved in organising the incidents won’t be disciplined. The staff members had been asked to do this and acted under the apparent belief this was what Colac Area Health expected of them, the investigation found.
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