Houston-area homeowner seeking resolution after receiving $1,500 water bill

A homeowner in Houston has more questions then answers after she received a $1,500 water bill in the mail.

. But one Houston-area woman is trying to figure out why her water bill ballooned to more than $1,500 at her 1,500 square foot home.

"The only thing they could offer me is a payment plan. So they gave me an answer. They did not give me a resolution. I need a resolution," Dyer adds, and she says she explained the new construction next door broke ground at the end of June 2023, and she realized her water meter box has two meters inside."Is it the meter? Is it a faulty meter?" Dyer asks.

The City of Houston, she says, told her she does not have a leak and Public Works red tagged the new construction next door, telling them their water meter has to be placed in the "responsible party’s name before use," but the owner of the new home says they haven’t used any water."I do not understand how the City of Houston makes deals with the low and no income, poverty-stricken, marginalized communities to keep an essential like water," says Dyer.

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