One of the ABC's darkest days kicked off a digital revolution within the national broadcaster that is almost complete.
It was a crisis moment. ABC News, one of Australia's biggest websites that is visited by millions of people each day, had completely crashed.
It was launched by the ABC back in 2009 — around the time Apple was wowing us with the iPhone 3GS, which sported a whopping 3 megapixel camera and a screen that magically changed when you rotated the phone sideways. Also, we had a workforce that had been conditioned to use an incredibly old, inefficient system to do their work.
Once the team was assembled, the most daunting task began — working out all the things the old system was currently doing and moving everything to the latest version of a system that, over the course of a decade, had become radically different in almost every way.
At the same time, another team focused on the "body" — transitioning to the newly upgraded and vastly more secure content management system that teams would use to create digital content.For the first time, representatives from the content teams representing the three ABC divisions of News, Regional & Local and Entertainment & Specialist were embedded with the technical teams to advise and help build the system they would eventually need to use.
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