An ever-growing mountain of research, books, and articles highlights the importance of emotional intelligence, empathy, mindfulness, and learning agility for leadership success. The primary way a leader exhibits these abilities is by how they communicate with others during the harder situations.
You have probably heard of the old Indian parable about the blind men and the elephant. There are different versions of this story, but in general, this is a story of a group of blind men who touch an elephant to learn what it is like. Each blind man feels a different part of the elephant, but only one part, like the trunk, side, or tusk. They then compare perspectives and learn that they do not agree with each other about the description of the elephant.
This parable highlights a common pitfall that leaders encounter when addressing complex issues without taking the time to understand other relevant perspectives. Individuals may not agree or even understand others’ perceptions but awareness of these differing perspectives enables all parties to have a more accurate view of the issue. The best leaders value that people bring different experiences, values, goals, and perceptions, which leads to a more holistic understanding of the issue.
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