If hybrid workplaces are to become the norm, then it's vital that managers understand how to help employees build friendships at work in this virtual environment
from Boston College suggests that the key to relationship building in a virtual environment is"cadence". This revolves around our ability to understand not only who our colleague is but we can also reasonably predict how interactions with them will go. These are things that are much easier to establish face-to-face than virtually.
For managers, video calls can perhaps begin with a period in which team members can learn something about each other. Something as simple as a 10 minute"open mic" at the beginning and end of each call to allow for more impromptu conversations can be effective. Alongside these, they can also help to organize group discussions so that the new recruit can understand some of the team dynamics at work in the organization. These can also help to forge the friendships that are so important in the workplace.” says Deloitte’s Jen Fisher and Ahn Phillips in their recent bookThis has significant implications in our virtual workplace, as it's widely recognized that if we have friends at work we're more likely to feelWellbeing at Work.
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