It’s a challenge every leader has to face.
Imagine this: You’re a general manager for a manufacturing company and orders are up. You know you should be celebrating, but instead, you feel gut punched. Your plants are facing severe capacity and material constraints and you know you can’t fill these orders. Now you have to decide which ones to fill, which to delay, and which to turn away.
Here’s another tough decision scenario: You were just told that you’ve been laid off. It’s not entirely surprising since your company — and the community you live in — has been struggling. Do you stay in your depressed community where your kids go to school? Or do you move to another state where jobs are more plentiful?
Every leader has to make tough decisions that have consequences for their organizations, their reputation, and their career. The first step to making these decisions is understanding what makes them so hard. Alexander George, whoPresidents never have the time or resources to fully understand all of the implications their decisions will have.This is George’s term to explain that even the “best” decisions will harm some people and undermine values leaders would prefer to support.
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