Worried about robots stealing your job? Master these soft skills.
There’s a way to avoid that stress, a new study suggests — you’ve got to get in tune with your feelings. Not just yours. The feelings of your co-workers, your boss, your clients and customers, too.
By 2036, most professions will put more importance on “feeling tasks” like building work relationships and coordinating with colleagues, than “thinking tasks” like processing or data evaluation, the study said. Of course, businesses have long needed people who can read a room to close a sale and managers who know how to motivate workers. But those skills can’t be easily performed by AI.These tasks are taking on “unprecedented importance,” said Roland Rust, a University of Maryland marketing professor and one of the study’s authors. So where does this leave the shy worker, or the person who blanches at the idea of networking? Feel assured there are ways to succeed in the evolving economy, experts say.
Building that vocabulary is an early step. Another part is applying that vocabulary in real life, in what Brackett calls a “meta-moment” to handle the tough times in the office or elsewhere.
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