'Human error' emerges as factor in Optus hack affecting millions of Australians
"Optus has very strong cyber defences, cyber security has a lot of focus and investment here and so this should serve as a warning call to all organisations: there are sophisticated criminals out there and we really need all organisations out there to be on alert".
Former Australian Federal Police officer and cyber security expert Nigel Phair said human error was a very likely contributing factor in the massive data breach. Mr Phair, who now runs the Cyber Centre at the University of New South Wales, said big companies such as Optus have many networks and different applications that talk to each other in those networks.
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