'It has been an absolute nightmare. We've had to rebuild our entire financial life and that's not easy'
A husband and wife were left baffled when both were contacted - and told the other had been declared DEAD. Ben Gibson, 63, says he was stunned to be told his wife Gill, 65, was dead when he called her bank about a card problem.
Gill, a teaching assistant, went to the bank on August 15 to replace her card after it didn't work when she was shopping. Ben's own card also stopped working just a week later, he says, so he ordered a replacement. The post, addressed to the executors of Ben's estate from the DVLA and his car insurers, explained the bank had stopped payments to them - because he was dead. The letter from the DVLA said: "We have been advised that the bank account in the name of Benjamin Gibson has been closed due to the death of the account holder. Please accept my condolences."
"There are websites where you can go and say someone has died, all you need is to say where they bank, you don't even need the account number. They're meant to help relatives after someone has died, but the bank should have some way of verifying the information.
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