'I own a 'Karen' themed diner—we're rude to people' Read more:
It all started last year, with the video of the lady who lost it at a coffee shop worker in Melbourne, Australia. She blew up and said,"I want to see the manager." That classic line was amplified, and this"Karen" incident went viral.
We chose the name because the diner embodies the"Karen" meme. The wait staff are self-entitled"Karens," but this opens the door so customers can also be"a Karen," without judgment. Aden Levin with his business partner James Farrell. The pair came up with the concept of Karen's Diner following a video that went viral on social media.It's a common misconception, but we're not a place where you come and get abused, or where you abuse staff. It's about getting that level right of humor and banter; it's not about people feeling belittled. I feel we have enough training and policies in place that can really mitigate that.
There have been one or two incidents where people have complained because they were offended. It definitely goes against what we want to deliver as a brand, and we have dealt with those people respectively. But I'm talking about maybe two incidents of people who have come forward, out of over 300,000 people we've had through the door.
The interior of a Karen's Diner. There are 15 of these restaurants across Australia, New Zealand, the U.S. and the U.K.We've added lots of fun extra things to Karen's, so it's a whole immersive dining experience—not just an interaction with a sassy, rude waiter. There's a whole load of games and activities that happen throughout your meal.
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