'I won £5,230 back by complaining about bad service - here's how I did it and how you can too'
Although the dealership denied there was any issues with the motor, he took matters into his own hands and requested an independent report.
Scott's insurance company denied his claim for compensation, telling him the incident was considered an "Act of God". He had to submit claims for a corroded engine casing, corroded front wheel, rear springs, right-hand side fork and mirror stems. But he was outraged to discover the dealership had hiked the price up by another £500 more than he paid for it.
Furious Scott took the issue to the CEO escalated complaints resolution team, who promptly offered him £170 to apologise.
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