One of Australia’s biggest telcos is the target of a class-action lawsuit after allegedly revealing information it shouldn’t have from 50,000 customers.
The class-action stems from Optus allegedly revealing the personal information of 50,000 customers, including their home addresses.Corporations that disclose personal information they’re not supposed to face fines under the Privacy Act.
According to Maurice Blackburn Lawyers, it will be the first time a class action using the Act has been brought on behalf of customers seeking compensation.Maurice Blackburn Lawyers say the class action will be an ‘important test’ of Australia’s privacy laws.
“When people share personal information about themselves with companies, especially large ones, they expect that data to be held securely and for it to be used only in lawful ways,” Ms O’Shea said. “Too often we see reports of data mismanagement, and it’s time for companies to be held accountable for this. Bad practices in data management can have real-world consequences for people, and to make companies understand that, we will need to start taking them to court,” she added.
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