.tscaunion, the new T-Mobile customer service workers' union, says its 'mission is to have management recognize our union, advocate for our fellow workers through empowerment, economic justice, job security, and healthy work standards for all.'
Thursday that its"mission is to have management recognize our union, advocate for our fellow workers through empowerment, economic justice, job security, and healthy work standards for all."The effort has been spurred by two moves from management: One, to force workers back into the workplace, despite years of remote work; and two, to restructure workers' bonus pay system, in some cases cutting workers' take-home pay by thousands of dollars.
More broadly, workers are looking to the union for job security. T-Mobile merged with Sprint in 2019, promising government regulators that the move would result in job creation"from day one"; instead, the company has shed over 6,000 jobs in the years since, with further layoffs announced as recently as July.
The Communication Workers of America estimates the job loss is closer to 20,000. Watching the company eliminate positions as part of"organizational shifts" has customer service workers worried they might be next. "If we don't do something as far as getting federal protection through unionizing, our jobs are next," TSCA member Tyler RoquemoreWednesday."And, you know, ever since the merger with [Sprint], it's been more and more layoffs, more and more pay cuts, more and more work pressure. So, this is what we feel is the right thing to do, is stand in solidarity for worker rights.
"T-Mobile's culture made it a perfect stronghold against unions for years, but the clear shift to profits over people has changed the perception of many of their employees," TSCA said.
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