Businesses and customers across Brisbane have been forced to be creative in response to the Optus outage.
Paul Alcock ran into trouble when he went to put his first sale through at 10 minutes past 9 o’clock this morning.His West End homewares shop Ollie & Lloyd is not an Optus customer, but the telecommunication company’s outage, affecting millions of people throughout Australia, still brought its EFTPOS system down.
He said his customers had been annoyed but understanding, with most getting cash out at the nearby Woolworths store to make a purchase.A staff member said the enforcement of cash-only payments had resulted in a lot of lost business.“We found out early this morning that we couldn’t accept payments,” she said. “We were a bit panicked. It’s quite annoying.”
In Brisbane, several major health providers, including Greenslopes Private Hospital and North West Private Hospital, confirmed they were unable to receive calls on landlines. A Queensland Health spokesperson said the primary telecommunications provider for public hospitals was Telstra. “Services are operating and able to support consumers,” they said.
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