Passengers on a Jetstar plane heading to Bali for a post-Christmas holiday were sent back to Melbourne more than halfway into their journey. 9News
for a post-Christmas holiday were sent back to Melbourne more than halfway into their journey after a "miscommunication" with Indonesian authorities.
has blamed a decision to change the aircraft for a bigger one for the blunder and admitted it was "extremely frustrating" for customers.JQ35 was due to leave Melbourne at 6.15pm and arrive in Denpasar at 9.15pm, with passengers set for a New Year holiday. It was delayed to 11.02pm, but then instead of landing in the sunny holiday island, returned to Melbourne, landing at 9.47am.
The flight was already delayed to 11.02pm but then instead of landing in the sunny holiday island, returned to Melbourne, landing at 9.47am.However, some passengers took to Facebook to complain."Half of our family get to travel tomorrow, and half don't."A Jetstar spokeswoman said: "We swapped yesterday's Melbourne to Bali service to a larger Boeing 787 aircraft to carry more customers during the holidays.
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