Mr Shorten’s comments came as shareholder groups ramped up questions about how to “clawback” some of My Joyce’s pay, which will also be looked at by a Senate inquiry.
Among them will be Qantas’ frequent flyer program, which has grown rapidly in recent years but faced criticism for making it more difficult for members to use points, including on international flights.AFR Weekend“Frequent flyer programs are key components in people’s decision to fly and as such should be subject to scrutiny,” Senator McKenzie said.
The ACCC last week sued Qantas in the Federal Court, alleging the national carrier deceived customers when it sold tickets for more than 8000 flights that were already cancelled.The ACCC alleges Qantas sold tickets for already cancelled flights for, on average, two weeks and as long as 47 days after they had already been scrapped internally, causing confusion, higher costs and delays for travellers.
ACCC chairwoman Gina Cass-Gottlieb said Qantas’ actions, which were deliberate and within its control, probably affected the travel plans of thousands of people. reports on the intersection of politics, business, economics and the law from Parliament House, Canberra.
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