Customers say the long lines at Kroger waiting for self-checkout are forcing them to take their business elsewhere.
with the process. While some love the ability to scan and bag items solo, others argue that self-checkout forces you to do employees' jobs. Now, exhausted shoppers are again sharing gripes about the self-checkout process, and this time they're threatening to boycott Kroger over it. Read on to find out why some customers say they'll take their business elsewhere.Shoppers say there are limited checkout lanes open.
Even if you're a self-checkout convert, no one wants to wait in long lines at the grocery store. But at Kroger, shoppers have been forced to do just that thanks to solitary cashiers and limited self-checkout lanes.not a single lane openOn Sept. 8, another shopped wrote,"Hey @kroger …. Has to be one of the absolute worst to deal with. One lane open with the person checking out customers. Only three self checkout lanes open. 20 people in line. No one in sight.
One frustrated customer even said that they'll no longer shop at Kroger because of the limited staff at checkout and"ZERO managers on the floor."," the Sept. 6 post on X reads.
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