A legal firm says it is investigating allegations of 'deceptive, misleading or unconscionable conduct'. The ticketing company says it is not responsible for setting prices.
A class action law suit could be launched against Ticketmaster and its parent company Live Nation over its " dynamic pricing " practices.
Gordon Legal partner James Naughton said his firm had been contacted by a number of people with concerns about Live Nation's "dynamic pricing model and their ticketing model". "What we're mostly concerned about is circumstances where people feel under pressure to buy tickets," he said.The multinational company, which made record revenue of almost $US23 billion last year, has committed to expanding dynamic pricing.
"Ticketing companies do not control how artist teams and other event organisers price their shows or whether they adjust prices up or down based on demand.The United Kingdom's competition watchdog is investigating dynamic pricing. However, Federal Arts Minister Tony Burke said Australian consumers were used to it.
In its investigation of Live Nation's activities in Australia, Four Corners found that concertgoers faced a raft of hidden fees, some of which they were unaware of. For a ticket over $65 at the Palais Theatre in Melbourne, for example, music fans can be charged up to $30 to $40 in fees.
Live Nation Dynamic Pricing Four Corners Gordon Legal James Naughton
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