'They punish people who win and they exploit people who lose': Sports betting's dirty secrets revealed
Lawyers acting for the company told the ABC that the purpose of the testing was designed to reduce"naturally occurring" delays experienced by customers when placing bets over the phone.He claims the testing was to see whether customers would notice if there was a delay for in-play betting on certain sports.
The ABC contacted the manager in question and asked him to confirm Mr Poppleton's allegation. He did not respond. He claims any delay would give more time for a bookmaker to reject a punter's bet or reconsider the odds on offer.Mr Poppleton concluded that it had solved the problem of sharp punters winning on in-play and it was no longer necessary to use the"problem customer" policy.He claims the alleged delay was big enough to make a difference but small enough for the punter not to notice and gave bet365 an unfair advantage.
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