OPINION: Making sure the roll-out of smart tech, robotic processing and artificial intelligence across government, which would deliver substantial productivity gains, should not unnecessarily be held back.
is painting a disturbing picture of one of the worst program delivery failures in Australia’s governmental history.
But the program relied on a flawed initial premise. As the solicitor general declared in 2019, relying on the imputed average income of people working ad hoc casual jobs to assess their entitlement to means-tested benefits was always an illogical basis on which to raise a ‘debt’ that was pure “speculation”.
– a failure to ask some obvious questions that Mr Porter, at least, conceded he should have done in evidence before the royal commission last week.The Coalition already has paid a political price with the robo-debt scandal having fed into the Labor’s integrity narrative that helped win the 2022 federal election.
The development of Australia’s single touch payroll system, for instance, means automated data matching based on accurate real-time income data is now possible without the flawed use of imputed averages.
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