With so many technological advances, why does it feel like we spend more time doing paperwork than ever before? And who is profiting from all the virtual paper shuffling?
The scandal of long delays in super funds processing death and disability benefits has hit a community nerve.
So, not only is it annoying and exhausting on an individual level, it's also probably one of the brakes holding back labour productivity. Greg Elfrink, who heads marketing for Empire Flippers, a US business that helps entrepreneurs buy and sell tech start-ups, explains how selling software as a service can lock existing customers into an inferior product even when a much better or cheaper solution comes along.
Of course, you can minimise this burden and just stick with the same provider. But the evidence is overwhelming that doing this will cost you more money — new and switching customers almost invariably get a better deal than loyal ones.Loyal consumers often pay more for power and insurance, data shows.
The other perversity of this web of life admin, which includes public services as much as private , is that it most adversely affects those least able to afford it.
Administration Household Finances Investments Insurance Super Contracts Elizabeth Emens
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