Lloyds, Co-op Bank and TSB customers issued security warning

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Lloyds, Co-op Bank and TSB customers issued security warning
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The Co-op Bank, Lloyds and TSB have been told to 'urgently address potential loopholes' in their online security arrangements, reports Which?

TSB, the Co-operative Bank and Lloyds have been told they need to “urgently address potential loopholes” in their online security arrangements which could leave people vulnerable to scammers, according to new research.

Which? said the bank’s handling of sensitive data meant that it could be read by other apps running on the phone. The consumer group raised concerns that the app stores users’ credentials in a way which may make it more likely that other apps could access them. Concerns were also raised about TSB’s password requirements, saying users may choose insecure passwords which could be easier for scammers to crack.

The Co-operative Bank commented: “The security of our customers’ accounts is always our top priority. Customers can be assured we have robust security measures in place to protect them and their money. “We employ world-class experts in the cyber-security field and continually invest to deliver the right balance of online security measures, customer experience and accessibility.

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