Lovisa, an Australian jewellery retailer, is facing a class action lawsuit from over 300 former employees who allege the company forced them to work for free, denied proper rest breaks, and paid them below the correct rate. The lawsuit claims Lovisa made employees arrive early, stay late, and work during lunch breaks without overtime pay. Other allegations include requiring employees to purchase Lovisa jewellery during their shifts and enforcing strict dress codes.
Lovisa has been accused of forcing hundreds of young women to work for free before and after their rostered hours and during lunch breaks in a class action lawsuit that more than 300 people have signed up for.
Staff were also allegedly asked to attend training, but were expected to do so in their own personal time. Proper rest breaks weren’t granted, with staff – some of whom were rostered in stores on their own – expected to be “on call” and continue working throughout their lunch breaks to deliver “exceptional customer experience”.
The jewellery chain also allegedly enforced a strict policy on footwear; court documents detail that Wesley was told by her regional manager she could not wear laces, zippers, sneakers, boots or sports shoes during her shift, but had to wear “women’s shoes” instead. The class action is only eligible to Australians, but Adero Law said it has received interest from several individuals from abroad attempting to join from a number of Lovisa stores offshore.
“Lovisa intends to defend the class action proceedings and will provide further updates to the market as and when appropriate.”
Law CLASS ACTION LABOR LAWS EMPLOYMENT PRACTICES RETAIL INDUSTRY LOVISA
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