Lowe's CEO Marvin Ellison said that physical stores are the 'biggest central competitive advantage' that retail companies can have in today's environment.
The trade group further noted that the "retail store counts continue to grow with the industry and the broader economy, despite the growing share of e-commerce," and that "the role of the store is evolving to support buying across all channels."
Ellison underscored how important these locations are, particularly when customers need to address an urgent home repair.
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