Lufthansa flights grounded due to major IT outage, 'construction work' fingered
at 1055 UTC:"Since this morning, the airlines of Lufthansa Group have been affected by an IT failure caused by construction work in the Frankfurt region. Unfortunately, this has led to flight delays and cancellations.":"We are working flat out on a solution. Until then, we ask all affected guests flying on LH domestic flights within Germany to book a train ticket and apply for a refund on http://lh.com.
It asked affected passengers to check the status of their flight on the company's app or website before going to the airport and told passengers with domestic flights they could"switch" their journey to a significantly longer one aboard national train operator Deutsche Bahn"until Sunday." Lufthansa's global flight operations center is based in the outskirts of Frankfurt airport and it is here that disruption to the cables happened.
There's no insight into whether Lufthansa's presumed backup for that connection also failed, as was the case within October last year. Aer Lingus execs claimed at the time that data was mirrored to two separate sites by their IT services provider, and that the lines had been replicated into both. If indeed Frankfurt construction work alone is to blame for its troubles, then Lufthansa may want to reconsider resiliency of its systems, as one person on Twitter mentioned.— Mark
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