Lyft starts charging wait time fees to late passengers
Lyft has quietly started charging late fees to customers who make their drivers wait for them. In a recently published, the company outlines a policy that will see it add wait time fees to trips where drivers arrive at a pickup location and wait for more than two minutes for a passenger to get into their car.
The fees won’t apply to Shared, Access, Assisted and Car Seat rides, and if a driver cancels on you due to a no-show, you won’t need to pay a wait time penalty on top of a cancellation fee. Additionally, Lyft offers a five-minute grace period for Lux Black and Lux Black XL rides. And if a driver arrives early, the clock won’t start ticking until after the original estimated pickup time.
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