The Coalition has argued for domestic travellers to be compensated when airlines delay or cancel flights, or when their luggage is lost or damaged in transit, as their 'Pay on Delay' bill is debated in the Senate.
A bill to require airlines to pay passengers when they delay or cancel flights is being debated in the Senate.An aviation white paper considering broad reform of the sector is due to be released later this year.
Airlines would also be required to ensure passengers "complete their itinerary" where the delay is outside of their control, such as in weather and security events. Almost a third of flights were cancelled or delayed over the January holiday period this year, with airlines little improved after the industry was knocked down by the pandemic.
"Passengers travel under consumer protections when travelling internationally. Why shouldn't domestic passengers be operating under a similar framework?"Sandy Marshall had to drive six hours at 2:00am in order to make it to her recent cruise holiday after her planned flight was cancelled — a common occurrence from Armidale airport.
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