'My car was left with £700 of damage after parking at airport – here's how to avoid it'
She explained: "I contacted [the parking company] who said they were investigating but then ignored my calls and e-mails, I read on Trust Pilot they had 74% poor reviews but by then it was too late."
The firm refused to sort the issues, leaving Madeline with a £700 repair bill and without a car for four weeks while the work was being carried out. She continued: "The car is still not right, one of the wheels rattles when I drive, I am so disappointed by the way the company handled my complaint and we even have video evidence of the car at Terminal 1 with the damage but the company continue to ignore us."
Despite the parking company using the airport's name and being registered to a field nearby, Madeline has since found that the airport is not affiliated with the firm.
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