Naperville woman sues Bank of America for discrimination over mishandling $24,000 check

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Naperville woman sues Bank of America for discrimination over mishandling $24,000 check
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The woman fought with the Social Security Administration to get a decade's worth of back payments and brought it to the bank, which is when a new problem started.

-- A suburban woman fought with the Social Security Administration to get a decade's worth of back payments.

"We should have had the police there to assist us with what was happening," said Shavonna, Warren's daughter. The Warrens left the bank without the check, the money, or any answers about if or when they would get cash."After fighting for it all this time, I don't have anything," she said."You can just take it and you're OK with it?"

Charlotte's legal team, including Gail Eisenberg, tried to negotiate with Bank of America. But when the financial giant ignored them, they sued.

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