Navient will no longer service federal student loans. What that means for borrowers - CNBC
"Problems can occur with any transition, so there are a few things borrowers should do now if their servicer will be changing," Kantrowitz said.
As soon as possible, log into your current loan servicer's website and save or print a copy of your loan information, Kantrowitz said. Having this record can make sure your loan information is accurate after it's transferred to a new servicer. "Get a list of all your loans, including your payment history, current loan balances, interest rates and monthly loan payment amount," he said.
Double-check that your servicer also has your current contact information, so that you receive all the notices about the upcoming change. The government's payment pause and interest waiver for federal student loan borrowers, which has been in effect since March 2020, is scheduled to end come February.
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