Legislation will require government communications to be clear and concise, but opposition says monitoring will add more bureaucracy
Bill will require government communications to the public be “clear, concise, well-organised, and audience-appropriate”. For the country’s anti-gibberish brigade, it’s a victory: they say clear language is a matter of social justice and a democratic right.
Over the year we tested the innovation readiness and change-adaptability of the organisation, made significant changes to our prioritisation and investment approaches, moved to activity based working and seen teams across Stats respond by making time to focus on tackling customer and internal pain points.”We tested how ready our organisation was to innovate and make changes. We also changed our approach to setting priorities and to investing, and moved to a flexible working style for our staff.
When governments communicate in ways that people don’t understand, it can lead to people not engaging with services that are available to them, losing trust in government and not being able to participate fully in society, says Boyack. Those most affected are people who speak English as a second language, have not attended university, have disabilities, or are elderly.
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