'They stood for two hours in the rain to try and get into the match they had paid for'
A father and son from Northern Ireland have been left devastated after travelling to Manchester United for a football game only to be denied entry before kick-off.
The family believe Jack successfully scanned his ticket, but made the mistake of not passing through the turnstile quickly enough, causing it to lock before he could go through, reports our sister title the Manchester Evening News. They booked a package and had travel to Dublin, then get the boat to Wales and then get a coach to Manchester where they stayed the night before," she said.
"They spoke to several members of staff. One was very nice and got on the radio and told them to issue two new tickets, to which he was told 'no'." She continued: "My brother is 18 and this was only the second game he’d been to. My dad is 53 and had only been a handful of times. It was booked as a Christmas present for both of them and they had been really looking forward to it. They are lifelong Manchester United fans.
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