An online electronics retailer is fined a record $3.15 million after it failed to deliver mobile phones, cameras and other electronic goods to customers across Australia.
An online electronics retailer has been fined a record $3.15 million after it failed to deliver mobile phones, cameras and other electronic goods to customers across Australia.Either goods wouldn't arrive, they were faulty or they weren't repaired in a timely mannerDigital Marketing Solutions — which traded online as Android Enjoyed and Camera Sky — and its Hong Kong-based director also failed to repair goods and misled consumers, the New South Wales Supreme Court found.
"And in some cases they came with electronic chargers that didn't actually comply with Australian safety standards." It was only after he contacted Fair Trading that the company offered to repair the phone, which Mr Fernandez found"frustrating" as he was forced to buy a new phone in the meantime.
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