State funds for Oakland Police Department dispatchers may be in jeopardy if the department does not improve its 911 response times, state officials recently warned.
The state of California said 95% of 911 calls must be answered within 15 seconds, but Oakland police only does that 46% of the time.
It was across the street from Osaba's home in the San Antonio District of East Oakland at 1:30 a.m. on August 20. "This is ridiculous, to be on hold for 18 minutes," Osaba said, adding that she called again and still couldn't get through. "The reality is that they've already had a lot of time to get this problem fixed," said longtime Oakland homeowner Marleen Sacks, a self-described public safety advocate.
"There's no oversight. There's no accountability. Heads should be rolling because of this failure," Sacks said.
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