Sky News host Chris Smith says the massive Optus data leak which compromised the privacy of up to 9.8 million users raises the issue of if customers “can ever trust the security of our utility providers again”.
“What was Optus up to, in delaying news of the breach to the public, and then to their customers?” he said.
“The government’s Scamwatch site says: ‘If you are an Optus customer, your name, date of birth, phone number, email addresses may have been released’. “’For some customers, identity document numbers, such as driver’s licences, or passport numbers, could be in the hands of criminals’.” Mr Smith said this leak could make it easy for criminals to commit identity theft but questioned why, if the breach was discovered on Wednesday night, Optus did not make a statement until 2pm Thursday afternoon.“That delay has clearly allowed hackers, to begin the process of harvesting key data, without customers able to offset those attacks themselves.
“And what is also astounding about the way Optus is handling this, is that still today, they don’t know exactly how many customers are impacted.”
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