The personal data of up to 9.8 million customers may have been compromised. 9News
The attack - which under a "worst case scenario" has compromised the personal data of 9.8 million customers - became known to Optus on Wednesday afternoon but the media was notified of the attack via a press release 24 hours later.
"Importantly, no financial information or passwords have been accessed. The information which has been exposed is your name, date of birth, email, phone number, address associated with your account, and the numbers of the ID documents you provided such as drivers licence number or passport number.The telco "apologised unreservedly" and said it was "devastated" the breach had occurred.
"We used those 24 hours to shut down unauthorised access and to check there weren't additional vulnerabilities," she said.
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