Customers across the country have received SMS messages relating to the level of data breach they have been exposed to. 9News
and Cyber Security Minister Clare O'Neil publicly called on the telecommunications company to comply with the government's requests in the interests of the affected customers."Motoring along in third gear is not enough."Shorten said now was not the time for Optus "to take the high road" about sharing the data, and should be taking more initiative to help the government.Customers have also told 9News they feel like Optus is passing the problem onto the government.
The advice from Optus is to apply for a replacement licence, to "help reduce the risk of identity theft or financial loss". Customers are reporting waiting hours for the call centre to respond, and having to make demands in live chats on the Optus app to be able to get the subscription access.
Australia Latest News, Australia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
'Deeply sorry': Optus takes out full-page ads to apologise for massive data breachTelecommunications giant Optus says its priority is preventing harm to customers and it's assisting those affected by the cyber attack.
Read more »
Optus criticised for not taking cyber security 'seriously enough' in the wake of hackThe recent Optus cyber attack has raised questions amongst tech experts about data security and how prepared the telco was for the hack.9News
Read more »
Optus criticised for not taking cyber security 'seriously enough' in the wake of hackThe recent Optus cyber attack has raised questions amongst tech experts about data security and how prepared the telco was for the hack.9News
Read more »
Optus criticised for not taking cyber security 'seriously enough' in the wake of hackOptus have released digital billboards containing an apology message following their data breach. It comes as the company faces ongoing criticism over their data security, with experts questioning how prepared they were for the cyber attack. MORE: 9News
Read more »
Government calls on Optus to 'step up' handling of cyber-attackThe federal government says Optus has not yet provided government agencies with critical information about customers who had their Medicare or Centrelink details exposed.
Read more »
‘An email is not going to cut it’: Optus ‘not cooperating’ after massive cyber attack.Optus is yet to provide government agencies with information about affected customers following a massive data breach, with more than 36,000 Medicare cards compromised. 7NEWS
Read more »