The Overwatch 2 developers call out smurfs and people who do unranked to GM challenges.
"To be clear: please don't do that," lead meta designer Scott Mercer said of players who make fresh accounts to see how fast they can climbMercer and senior software engineer Morgan Maddren said smurfing ruins matchmaking for new players because the system was made to expect gradual skill improvement. Overwatch 2's swap to free-to-play from the first game brought in tons of fresh accounts, and the new matchmaking system was carefully built to handle that.
The team had to build systems to anticipate new players, returning players, and players who just want to stomp on people who aren't as good as them. With little info to go off of for fresh accounts, the matchmaker has to predict how skilled you are as quickly as possible, and smurfs derail that. Late in Overwatch 1's life,"Unranked to GM " challenges became popular among influencers, and it's carried over into the sequel. Some people do it for educational purposes and others do it to obliterate low-skill players for fun.
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