Players on pre-paid mobile phone plans are being locked out of playing Overwatch 2 as their numbers don’t work with Blizzard's two-factor authentication system, SMS Protect
user. “Never thought I would be disqualified from playing overwatch based on my ability afford a phone contract, but here we are… Blizzard is the first company to make me feel too poor to play a game.”“I have four teenagers who enjoyed playing Overwatch together on their Switches,” parent Ryan Markel“They were really excited about OW2, but due to the SMS number requirement, they can’t play.”
He added: “We do not have the money for all of my children to have their own unique phone numbers that can receive SMS messages. “If you’d allow me to provide my own number for all of them, it’d work. If you had a family account system of some kind, it’d work.”“There’s some cases where a totally good player, someone who has no bad intentions, no cheating intentions, may be negatively impacted by SMS Protect if you have multiple accounts,” Overwatch 2 lead software engineer Bill Warnecke told
last week. “This is a barrier for a legitimate player. It’s one that we took really seriously and deliberated a lot on as we discussed adding this feature.”offering refunds to players who purchased the $40 / £35 Overwatch 2 Watchpoint Pack but have been unable to play the game because of SMS Protect.
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